Palo Alto Networks
Next-gen firewall, SASE and cloud security platform
- Security & Endpoint Protection
- Mixed
For · IT security teams and CISOs at medium and large organisations
Palo Alto Networks is one of the leading players in enterprise cybersecurity. The portfolio includes next-generation firewalls (NGFW), the Prisma SASE platform, endpoint protection via Cortex XDR, and a wide range of cloud security services. Palo Alto has aggressively acquired companies in recent years, pushing customers towards an integrated platform model.
The licensing structure is complex: hardware appliances are combined with software subscriptions and cloud services, each having their own durations and renewal dates. This makes oversight and budgeting difficult without active contract management.
Procurement considerations
- Consolidate renewal dates
Hardware, software subscriptions and cloud services from Palo Alto often have different renewal dates. By consolidating these, you create negotiation opportunities and simplify contract management.
- Evaluate hardware vs. virtual vs. SASE
The transition from physical appliances to Prisma SASE can offer cost benefits — but also pitfalls. Have an independent TCO analysis carried out before migrating.
- Request deal registration discounts
Palo Alto operates a channel model. Partners can apply for deal registrations which yield extra discounts. Ensure your procurement partner actively uses this on your behalf.
Compliance risks
- Fragmented contract durations
Multiple products with different durations lead to a complex expiry calendar. Missing a renewal date can result in loss of support or security updates — a direct security risk.
- Vendor lock-in through platform integration
Palo Alto promotes integration between its products. The more you integrate, the harder it becomes to switch to an alternative. This weakens your negotiating position at the next renewal.
Frequently asked questions about Palo Alto Networks
Frequently asked questions about Palo Alto Networks licences and procurement.
What is the difference between Palo Alto NGFW and Prisma SASE?
NGFW is a physical or virtual firewall for traditional network environments. Prisma SASE is a cloud-native security architecture that combines networking and security for distributed organisations and remote workers.
How long do Palo Alto support contracts last?
Support and subscription contracts typically run for 1, 3 or 5 years. Five-year contracts offer the best price but commit you for a longer period. SoftVaro helps determine the optimal duration.
Relevant knowledge base articles
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